Use This Customer Journey Mapping Template to Identify Marketing Gaps

Know the Buyer’s Journey, Create More Targeted Marketing Plans

Understanding the path your customers travel and the decisions they make before doing business with you is crucial in forming an effective marketing strategy.

A customer journey map can help you:

  • Deeply understand the customer experience
  • Create more targeted marketing plans
  • Uncover missed growth opportunities


Download this template to outline each part of your customer’s journey, and use it to craft marketing plans that connect with them using the right messaging, at the right time.